Reference

Legal clarity for India accounts

Account terms, privacy choices, cookie controls and wallet verification language are kept together on this Legal page so you can read the rules before you open an account…

Account termsPrivacy choicesCookie controlsUPI recordsLocal law

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Local law and wallet records

8qb Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Legal terms at 8qb explain how your account is created, how we may verify wallet activity, how content access works, and how disputes are raised. For India, UPI, Paytm and PhonePe receipts may be used to match transactions with your wallet, confirm ownership, and meet record-keeping

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duties. Access and eligibility depend on local law and are available where local law permits; if your location, age status under applicable law, or payment ownership cannot be checked, we may pause account functions while we ask for proof. We do not sell your account data,
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and we limit staff access to teams that need it for legal, security, payment or service reasons. If a clause changes, we place the updated wording on this page and use account messages where the change affects your rights or duties.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

Legal contact paths on 8qb

Legal questions need a clear route, not a generic inbox. Use the paths below when you need a clause explained, want to correct account details, or…

ACCOUNT CARE

How we handle legal duties

Our legal handling starts with data minimisation: we ask for what we need to operate the account, process wallet records, answer disputes and meet applicable duties.

Data collection

We collect account details, login logs, wallet references and device signals only where they support account operation, fraud checks, payment tracing, legal duties or your own request for help.

Cookie choices

Cookies help keep your session active, remember language choices and measure page errors. You can change browser settings, but some account or security checks may not work in the same way.

Account security

We use password controls, device checks and login alerts to reduce unauthorised access. If we see unusual activity, we may ask for extra proof before legal or wallet changes proceed.

Record retention

Records are kept for as long as they are needed for account history, payment tracing, dispute handling, legal duties or security checks. When a lawful reason ends, we remove or reduce stored data.

Change requests

You can ask us to correct account details that are inaccurate or incomplete. We may need proof before changing legal name, contact details, payment ownership or other records tied to wallet activity.

Lawful access

If a valid legal request reaches us, we check its scope before sharing any account data. We do not release more than the request requires under applicable law.

Legal questions before you join

Before you join, you should know how legal rights and duties work across the account, wallet and privacy settings. These answers focus on India-facing account use, payment records and access checks. They are written in plain English, but they do not replace advice from a qualified professional if your situation needs one.

The account terms, privacy policy, cookie rules and payment record clauses apply together. Access and eligibility depend on local law and are available where local law permits, so some functions may not appear in every location.

We use data to create and secure your account, verify wallet activity, respond to disputes, keep transaction records and meet legal duties. We avoid collecting unrelated data and restrict staff access by role.

Yes. Send the request from your account or through the contact form, explain what is wrong, and attach proof where needed. We may refuse changes that conflict with payment ownership or legal records.

Transaction IDs, timestamps and receipt images may be matched with your wallet to confirm payments or resolve disputes. We keep those records only as long as needed for account history, legal duties or security checks.

Access may be paused if ownership is unclear, a legal duty requires checks, payment records do not match, or the account appears unsafe. We explain the reason and the proof needed where we can.

Cookies support login sessions, security checks, language settings and error measurement. You can manage them in your browser, but turning some off may affect account access or the way legal messages are displayed.

Use the contact form or the email listed in your account area. Give your account ID, the policy section involved, and a short summary, so we can route it to the right team.

Legal clarity for India accounts

Legal contact paths on 8qb

How we handle legal duties

Data collection

Cookie choices

Account security

Record retention

Change requests

Lawful access

Legal questions before you join

01 What legal terms apply when I open an account?

02 How does 8qb use my data for legal purposes?

03 Can I ask to correct account details?

04 How are UPI, Paytm and PhonePe records handled?

05 When can account access be paused?

06 How do cookies fit into the legal policy?

07 Who do I contact about a legal request?

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